Servizi Vendita Online | Guitars | Basses | Musical Instruments | New and Second Hand

Music Works it's enthusiast to share its staff skills, by trying replying the best to each and any of your question.
Is it a matter of what's the best gear for you? Or some points related to what you already bought? Are you just looking for opinions and suggestions?
We have been investing a wall of effort in always being at your side in a qualified and friendly way. We have been spending more than 10 years striving to do this at top levels. And we still want to improve every day for your satisfaction.

Whatever the theme could be, you just need to pick up the phone or to go online. Get in touch with us!

If you chose to shop your musical instrument online at Music Works, you'll get the customized top quality service you expect. The one you deserve, the same you get shopping live at our store.
We want to hand you only perfectly working and totally guaranted musical instruments.
To grant you this we invest our energies in several services. For instance before shipping, when our qualified staff check and test each and every single item.

Music Works offers a new items 2 years Italian Official Warranty: it's a conformity guarantee totally compliant with Codice del Consumo (Dlgs. 206/2005 art. 128-135 ).
This warranty protect the customer in case of faulty product purchase ('faulty' is an item that doesn't work, or work but not at its full potential, or can't be used for the intended scope).
Music Works provides a 2 years official warranty also on ex-demo gears.

All Music Works second hand items are sold with a 1 year warranty that provides the same coverage of new musical instrument ones.
The used products guarantee it's compliant with Codice del Consumo (Dlgs. 206/2005 art. 128-135 ) and protect the customer in case of faulty product purchase ('faulty' is an item that doesn't work, or work but not at its full potential, or can't be used for the intended scope).
Music Works also provides a 2 years official warranty on ex-demo gears.

Have you change your mind? Are you unhappy with your purchase? Do you want to withdraw, even just because you don't like it?
Music Works is by your side, at your disposal, as usual. You have 10 days to send back the goods at the same status you got them. Just ship them or bring them at our shop!
Please, note that we can't handle changes or similar on items purposally ordered, made or customized for you.

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